The POS features you’ll need will depend on your specific circumstances, but some of the most essential factors to consider are:
Scalability and Capacity
Festivals often involve a large number of transactions within short periods, therefore it’s important to consider a POS system that can process high transaction volumes without any delays. Additionally, you need to ensure that it can scale according to your event size, whether it is a small one-day event or a multi-day festival with thousands of attendees.
User-friendly Interface
When selecting a POS system, you need to ensure that it is intuitive and easy for staff and volunteers to quickly learn, as festivals typically have temporary or rotating staff. A simple user-friendly interface will promote faster service and reduce waiting times.
Offline Capability
Most festivals take place outdoors or in locations with limited internet connectivity. In this case, a POS system with robust offline capabilities is required to ensure that transactions can continue even when connectivity has been lost. The POS system should not rely solely on external Wi-Fi connectivity, but should have a built-in multi-sim network functionality that automatically kicks in and syncs data when the connection is restored.
Flexible Payment Options
Ensure the POS system offers various payment methods, including credit cards, debit cards, mobile payments (like Apple Pay and Google Pay), as well as festival-specific payment methods and QR code vouchers.
Durable Portable Hardware
Festivals present challenging environments that can expose devices to weather, dust and physical wear. It is important to consider a POS system with durable and portable hardware to withstand ever-changing festival conditions. You should also think about handheld solutions that have a long battery life to ensure continuous use and optional extra battery packs for quick and easy swaps if needed.
Inventory and Real Time Tracking
A POS system with inventory tracking capabilities is ideal, especially if the festival has vendors that are selling food or merchandise. Real-time tracking allows vendors to manage their stock levels, identify best and least selling items and forecast demand. This in turn helps in the reduction of waste.
Data Collection and Analytics
When it comes to data and analytics, try not to compromise on the ability to analyse sales data, understand attendee preferences, and make data-driven decisions for future events. These will help you best understand the specific needs around your events and will help you plan and think efficiently for future ones.
NOQ’s POS system takes all the above into account, offering a niche and streamlined sophisticated system designed specifically for the festival and event environment. By carefully evaluating these factors, you can select a POS system that aligns with your festival’s goals, enhances the attendee experience, and simplifies operational logistics.
